Technical Support

Airithm provides comprehensive second- and third-line product technical support under predictable budgets. Our tech experts work with companies across diverse industries and domains helping them cut downtime costs.

Explore our technical support expertise

Airithm comprehensive outsourced technical support services help companies design the best solutions for their needs. We offer over a decade of experience in delivering online 24/7 technical support for large enterprise software products.

Our engineers work from the delivery centers in Ukraine, Poland, and Belarus. Airithm has handled all product’s technical support incidents including those related to product integration, product enhancement, database service, and network connectivity.

Qualified tech experts

Outsourced technical support engineers at Airithm have degree qualifications in Computer Science or Information Technology Management. Each member of our team has minimum three years of experience in a second- and third-line technical customer support environment.

Technical support teams at Airithm have vast experience with Microsoft and Linux server products and technologies in enterprise environments. We offer solid expertise in programming languages and deep understanding of software development processes.